B&B Bootcamp
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The Elizabeth Pointe Lodge, an oceanfront B&B on Amelia Island, Florida, is a working
classroom! It provides the ideal way to get an idea of what it's like to really run an inn.
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Who's that working behind the
Front Desk... it looks like my neighbor! Guests checking in at the 25-room Elizabeth
Pointe Lodge on historic Amelia Island may very well be greeted by someone they know.
Innkeeper apprentices work all job positions at the inn in anticipation of making a career
change to the innkeeping profession.
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Should you decide to take part, you will begin a typical morning at 6 am
in the kitchen with the inn's baker. Working through breakfast service you'll move on to
Housekeeping in the afternoon. That evening be prepared to work the Night Audit shift
learning lodging revenue reporting, posting and operating report processes.
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Bright and early the next morning you get to test a recipe or two and
then graduate to the Front Desk for training in reservations, check in/out and guest
services. A second visit to Night Audit is optional.
On the final day, you'll work the Laundry, be introduced to Bookkeeping,
learn where and how purchases for the inn are made and discuss maintenance items with the
owner. Then it's time for review and brush up on any area where more information is
desired.
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"The award-winning Elizabeth Pointe Lodge, on Amelia Island in northeast Florida, is home to Lodging Resources Workshop's B&B Bootcamp, run by innkeepers David and Susan Caples. Using the lodge as a working classroom, aspiring innkeepers are taught the basics of the business in weekend seminars and an apprenticeship program. Participants work a variety of positions throughout the inn, with a typical day starting at 6 a.m. in the kitchen baking the day's bread, and finishing up on the night shift learning to keep the books. Hardworking proteges graduate with all the basic skills they need to start their own first-rate B&B."
 (out of four)Yahoo! Internet Life
April, 1999
Is It For Me?
The apprenticeship is an intensive program designed for aspiring innkeepers
whose current career doesn't allow for an extended on-the-job training program. It's a
great way to determine if innkeeping is the right career change for you!
Ready To Open An Inn?
Many new innkeepers attend our apprenticeship just before opening their inn.
It's a great opportunity to plan out their own operational systems.
Forms and Systems
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Each apprenticeship goes home with a 200+ page resource book that includes operating
forms and reports as a guide to setting up their own inn system.
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Innkeeper Apprentice 3-Day Schedule
Day 1
- 3pm..............Check-in
- 4pm..............Visit Area B&B's
- 6pm..............Tour Inn
- 7pm - 12pm.......Start Night Audit
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Day 2
- 6am - 11am.......Kitchen
- 11am - 3pm.......Housekeeping/Laundry
- 7pm - ?..........Front Desk/Check-in/ Night Audit
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Day 3
- 8am - Noon.......Front Desk/Reservations/Check-out
- Noon - 2pm.......Accounting/Purchasing
- 2pm..............Procedures/Forms/Review/Questions
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Pre-requisite
Completion of an aspiring innkeeper seminar or prior hospitality experience.
Registration
$1350 including lodging and meals. Typical program lasts 3 days and 2 nights.
Contact Helen Cook or any member of the Lodging Resources Workshops staff.
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